Happy Customers

Its not enough these days to aim for just happy customers. Lets instead aim for THRILLED customers.

3 min read

How to Create High-Quality Objectives

Objectives are the critical business priorities that provide clear direction, define purpose, and strengthen alignment.

3 min read

How to Create High-Quality Key Results

Key Results quantify the Objective with 3-4 verifiable metrics which measure change.

So many people get caught up...

4 min read

How to Create High-Quality Initiatives

Initiatives represent strategic efforts, experimentation, and execution geared towards moving the needle on your Key...